Terms & Conditions

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to ChinSourcer.com indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by ChinSourcer.com.


ChinSourcer.com reserves the right to make changes to this site and these terms and conditions at any time.


By ordering or registering on ChinSourcer.com you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via the link at the footer of any marketing communications or contacting our Customer Service team and we will remove you from marketing communications.


 

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. ChinSourcer.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. ChinSourcer.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. ChinSourcer.com is a reseller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by ChinSourcer.com.

 

Liability

ChinSourcer.com is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

 

Pricing

Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in USD Dollars.

 

Order Cancellations

If notified before goods have been dispatched, ChinSourcer.com can accommodate order cancellations. If items have been shipped, ChinSourcer.com reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

 

Copyright and Trademark Notice

This site is owned and operated by ChinSourcer Services Co., Ltd. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of ChinSourcer Services Co., Ltd. 


All software used on the site is the sole property of ChinSourcer Services Co., Ltd or those supplying the software. 


You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. 


No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without ChinSourcer Services Co., Ltd prior written permission. 


All rights not expressly granted herein are reserved.


Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, ChinSourcer.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. 


ChinSourcer.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. 


If your credit card has already been charged for the purchase and your order is cancelled, ChinSourcer.com shall immediately issue a credit to your credit card account in the amount of the charge.

 

Credit Card Payments and Verification

All orders are subject to pre-authorisation checks to ensure sufficient funds are available and to confirm the validity of the payment method. The total amount of the order will be frozen on your account and this amount is taken when the order is despatched. Authorisations will appear as pending charges on your card, but you will only be charged once for a single order when it is despatched. Orders cancelled before shipment will still have this authorisation held.

 

Some orders may be subject to small charge verification before they are approved for shipment. In these cases a small amount between $0 and $1 will be held on your credit card and you will be asked to confirm this amount to validate your payment. This is not a charge, but an authorisation which will release back to you.

 

PayPal Express Checkout

Customers choosing to checkout with PayPal Express will automatically have their order shipped Express Shipping (no signature required) unless bulky. The order will be shipped to the address selected in your PayPal account. Once the order has been shipped ChinSourcer cannot alter your delivery address or shipping method.

 

Promotions & Gift Cards

› Promotions, discounts and promotional codes (collectively "Promotions") are valid for the specified time period for online purchases of merchandise only and may be used one time only unless otherwise stated.

› One time use Promotions must be used in their entirety in a single purchase. Any amounts not redeemed in the applicable purchase will be forfeited. Promotions cannot be combined with other promotions.

› Promotions do not apply to gift certificates, shipping, GST or duties or similar services.

› Promotions cannot be applied retroactively to previously placed orders or to orders that have been adjusted.

› For promotions requiring a minimum order size, charges for shipping and credits from gift certificates do not count towards the minimum order size requirement.

› For promotions where you must buy 1 (or more) item(s) to get a reduction on the second (additional) item(s), the discount will be applied at checkout to the lower priced item.

› If merchandise was purchased with a Promotion and subsequently returned, you will be issued a credit or refund at the promotional price and, if the Promotion has expired, it cannot then be applied to a replacement or future order.

› If you return a gift that was purchased with a Promotion and the Promotion has expired, you cannot apply the expired Promotion to a replacement or future order.

› Promotional items are available only while supplies last; ChinSourcer does not issue rain checks for items that run out of stock.

› ChinSourcer can, at its sole discretion, extend or terminate a Promotion at any time.

› ChinSourcer has no obligation to advise an entrant of an incomplete or incorrect entry and will not be accountable for the return of any item ordered incorrectly.

› By claiming a promotional offer on your order, you agree that you have understood the terms and conditions of that promotion.

› Some promotional offer gift cards may not be combinded with any other promotional offer or promo code offer.


 

Purchased Gift Cards

ChinSourcer gift cards entitle users to USD Dollars which can be redeemed at ChinSourcer.com. In order to successfully use your Gift Card the following rules must be adhered to - The Gift Card Number and PIN must be entered and used within the payment page; The Gift Card must be used prior to the Gift Card’s expiration date; The gift card cannot be used to purchase - Gift cards and Gift wrap. Should The Customer return items bought with the use of the Gift Card ChinSourcer will, at ChinSourcer's discretion - Issue a refund by way of credit to their gift card up to the value of the gift card amount redeemed, and by regular refund for the value exceeding the value of the gift card, should the returns be received prior to the gift card expiry date; or issue no refund should the returns be received after the gift card expiry date, except where the refund amount exceeds the value of the gift card, in which case they will be refunded the difference between the total refund amount due and the value of the gift card. In order to redeem your gift card, you must use the ChinSourcer checkout by selecting “Proceed to Checkout” in the cart; “PayPal” checkout will bypass the gift card redemption page.